3. Which service will we provide you with?
You will not receive advice or a recommendation from us for vehicle finance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed. We have attached the advantages and disadvantages of the product types available to you. E.g. Personal Finance would be PCH (Personal Contract Hire) or PCP (Personal Contract Purchase). We are not an IFA (Independent Financial Adviser).
We may receive a commission from a lender we introduce you to. The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that commission means any financial consideration. In line with new legislation, if you would like Motor Republic to disclose any potential commission please make your request to our head office address, or via email to firstname.lastname@example.org or by phone on 0121 794 9073.
4. What will you have to pay us for our services?
All customers will be charged a documentation fee of £150 + VAT.
In addition to the fees charged by Motor Republic, the lender may also charge their own fees. These include but are not limited to: documentation fees, option to purchase fees, excess mileage charges or administration fees.
5. Who regulates us?
Motor Republic is a trading style of National Fleet Services Limited, 5 The Croft, Buntsford Drive, Bromsgrove, B60 4JE. We are authorised and regulated by the Financial Conduct Authority. Our Financial Services Register Number is 680691. Our permitted business is credit broking and we act as an intermediary to a panel of lenders.
We are a broker member of the (BVRLA) British Vehicle Rental and Leasing Association, our membership number is 1463.
We are registered with the Information Commissioners Office for the purposes of Data Protection, our registration number is Z5088418.
You can check this on the Financial Services Register by visiting the FCA's website at www.fca.org.uk or by contacting the FCA on 0800 111 6768.
6. What to do if you have a complaint
If you wish to register a complaint, please contact us:
Write to Motor Republic, 5 The Croft, Buntsford Drive, Bromsgrove, B60 4JE
Telephone 0121 794 9073
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service or the BVRLA.